Sophos Home Dashboard overview - image entries:ġ – Click on a desired computer on the dashboard to access its history and settings (if only one computer is protected, then users will be directed to that when accessing the dashboard).Ģ- 2 different ways to add a new device, one via the green Add Device button, and another via the plus “+” symbol.ģ – (Top right of the dashboard) Account email. I was given a horrific mess of a product and really bad customer support.Click on the image to see it full size in a new tab I am a home premium customer, I actually paid for this product. If you are an enterprise customer, I imagine your experience is different. My second experience with chat got me to someone who told me that he doesn’t help home customers. Waiting in line for 60 minutes to initiate a chat, then having the chat box just disappear with a message that no one is available right now. But the worst was their chat feature for getting technical help. The mobile versions, as far as I can tell, are useless. Trying to reinstall those extensions is a half-day project in hairpulling. Frequently stopped working because the extensions somehow disappeared. The MacOS version is completely unstable. I don’t often bother to write reviews, but this product is so bad, I felt I had to. I have installed Sophos Home Premium for MacOS and Sophos Intercept X for iPad and iPhone. NOTE: If you have any problems with Sophos Intercept X for Mobile, please check our support forum for help before leaving a 1-star review: Įasily worst software product I have ever used The app doesn’t use browsing history data for other purposes. Web Filtering, which is available on supervised devices and when the app is in managed mode, uses browsing history data to block web pages with malicious, undesirable, or illegal content.
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